Biofiber-Damino operates in accordance with its own Quality and Management system also called the KLS System.

The system comprises own requirements, authority requirements, customer requirements, and the requirements of ISO 9001:2000, ISO 22000:2005 and the German QS Standard. The QS Standard and the GMP+ Standard of the Dutch Animal Feed Board, PDV, mutually recognize each other, provided that at least 1 external audit is carried out annually. 

Hence 1 external audit and 2 internal audits of all 3 standards are carried out once a year. The external audits are conducted by Bureau Veritas Denmark.

Quality and Management System (the KLS System)

We have been working according to this system since 2003, when a new factory was established, and the system is being currently developed to comply with demands at the time in question.

In collaboration with our customers and suppliers we carry out  mutual audits, when so desired. In connection with subcontracting jobs for the food industry and the pharma industry, we fulfil requirements in this respect, too.

All the staff members of Biofiber-Damino have access to the Quality and Management System.

In particular, the purposes of the Quality and Management System is efficient management, focus on customers, and customer satisfaction. We strive to reach these aims through

              - Offering products complying with customer requirements while also fulfilling legal 
                demands
              - Observing customer agreements
              - Management and improvement of production processes and products
              - Improvement of the Quality and Management System
              - Focus on commitment, competence, and quality-consciousness, be it   
                management or staff.

Furthermore, the purpose of the Quality and Management System is to assess and manage risk factors in relation to food safety.

The number of deviations reports totals around 60 reports a year. They are primarily due to staff members having intervened somewhere in the production flow. We consider this to be an expression of the staff’s positive engagement, and estimate that the low frequency of customer complaints,  which concerns less than 1 per mille of the turnover, is due to such high commitment by our staff.